AI Operations Engineer

We are a well-funded, early-stage startup seeking a pragmatic, AI Operations Engineer to build and own the internal tooling, automations, and AI agents that make Reindeer itself a more productive company.

This is a first step into the architecture and strategy of AI-driven automation for large-scale enterprise environments.

Key Responsibilities:

• AE sales-cycle accelerator - pre-call prep, account research, follow-up drafts, CRM hygiene.

• Security questionnaire and RFP/RFI agent - auto-respond to security questionnaires in prospect vendor onboarding.

• POC scoping and proposal agent - turn discovery notes and call transcripts into proposals and scoped POC plans.

• Account expansion and renewal signals - monitor usage and customer signals on enterprise accounts; surface expansion opportunities and renewal risk.

• Case study and reference agent - extract reference-worthy quotes and metrics from customer calls; manage the reference inventory.

• Soundbites-to-social, meeting follow-up tracker, competitive research tool.

• Internal billing app - usage tracking, invoicing, and dunning.

• Procurement and vendor onboarding tool - intake, security review, contract storage, approval routing.

• Agent ops dashboard - monitor customer-facing agent runs (errors, latency, cost).

• Internal compliance agents - verify customer requirements: security, open source licenses, DPAs.

• Profitability dashboard - agent cost vs. revenue with surfaced optimization opportunities.

• Own workstation, network, identity, and SaaS administration for the company.